Customer Reviews for Alamo Auto Center Inc.

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Here’s what some of our Alamogordo, NM customers are saying about us:


Xavier and all the crew are the most honest, helpful, skilled mechanics anywhere around. My car, a 2003 PT, had been running rather sluggish lately and I took it in for a look/see yesterday. Not having the best mechanical vocabulary myself, I tried to describe what the car was doing and "X" new exactly what other questions to ask me to help with the diagnosis. He kept the car (without a scheduled appointment) and called later that day with the diagnosis, the repair costs, and length of time to complete. I picked up the car today at noon ahead of schedule, and it is running like a kitten. They keep excellent computer records of each visit and he can tell exactly when the last work on a particular system was done. One other time when I took it in for a routine oil change, he notice some leakage of transmission fluid. It was diagnosed and fixed by a reputable transmission shop of his recommendation. He even drove it down there (with my permission) to get an estimate on the repair the day he did the oil change. In addition to the transmission issue, he noticed a large split in one of my tires, took pictures of it and showed me when I picked up the car. He knew I drove up and down the mountain quite often and if that tire had blown, I would have been in a mess of trouble. I had the tire replaced immediately and consider that my life was saved because of "X's" vigilance and caring. These folks are top notch!

Linda Swenson Alamo Auto Center Inc. Customer Review


Good honest people, they have worked on two vehicles of mine and did an outstanding job. They don't try to ovresell you or BS you. I dropped off my vehicle, they gave me a ride home and picked me up when it was ready, sooner than they previously predicted also. They guarantee their work and I highly recommend them.

Jeff Holland Alamo Auto Center Inc. Customer Review


Best service, professional staff, saved my day with an electrical issue in my Hyundai Santa.Fe. My window was such a problem for me and Alamo Auto Care was prompt in taking the door off and fixing the problem before the snow and rain arrived. My Heros !!

Augie Mowchan Alamo Auto Center Inc. Customer Review


Only place in Alamogordo that you should take your vehicle. They are the best in town. No reason to try anywhere else. Thank you so much for taking care of my truck.

Kevin Rawlings Alamo Auto Center Inc. Customer Review


Excellent customer service and quick repairs.

Princess Clarke Alamo Auto Center Inc. Customer Review


Honest and dependable service! Mario is one of the best mechanics I've ever seen. He not only took the time to explain the issue with my vehicle but showed me how to fix it. You're treated like a human being here and NOT a dollar sign. I respect the way they handle their business and try not to take you for granted. Thank you Alamo Auto Center!

Elaina K. Alamo Auto Center Inc. Customer Review


5 Stars!

Ian Gilloth Google Review


Needed help removing stripped screws that held my license plates. They removed and replaced them as a courtesy. Will definitely return for future work.

taskforce2261 Google Review


We were traveling through the area and had an emergency issue with our truck. I called Alamo based on their excellent rating and Xavier told us to bring it right over and he had his mechanic make the repairs within just a few minutes. I wish we had such a reliable mechanic near us in our home in New Hampshire. Thank you Xavier!

sue pierce Google Review


Great help! We were traveling through Alamogordo and had engine light on. We found Alamo Auto Center and they did the check and solve the problem quickly. Thank you so much!

Yoko Pon Google Review


Very kind and helpful, Took their time to diagnose our vehicle and the issue. Even while being 5 minutes to closing they were curtious and concerned about our safety.

Desiray Robinson Google Review


Used Alamo Auto Center when I was stationed at Holloman AFB from 2011-2012. Took my classic 1987 Mercedes-Benz 560SL to them many times for various things - ALWAYS outstanding, prompt, and reasonably priced service! If I ever make it back out there, I will be a loyal, returning customer!

Ed Williams Google Review


GREAT service. Extremely knowledgeable mechanic went out of the way to answer all questions, demonstrate what was going on with car, and really show me the moving parts I was asking about. I got a ride promptly back home. They accommodated all my requests and called me to follow up on work. Free wi-fi and coffee in waiting area. I have recommended this place to others already. Thank you guys!

Jacqueline Vallejos Google Review


We just had to get an oil change and tire rotation while in town and we had the greatest experience! They were so kind and let our dog hang out in the air conditioned waiting room and were just as nice to her as they were to us! Mario told us that there was something loose as a result of the last people that did our oil change and informed us that we had a lugnut missing and replaced it for us. They were genuinely concerned for our safety and didn't just see it as another oil change, and have incredibly reasonable prices- highly recommend supporting these guys!

Danielle Reid Google Review


We are so glad to have come across the Alamo auto center a few days ago. My buddy and I are driving across country and we had no idea where to go when we started having car troubles near Alamogordo. We saw that Alamo Auto had great reviews and went to check it out. The reviews were spot on. These guys are welcoming, fair and honest, and a joy to be around. Joseph, Gary, Justin and Xavier all took the time to make us feel welcome and comfortable. They explained the situation with our van thoroughly, answered our questions, and showed us what was going on so we could see for ourselves. Not only did they know what they were talking about, but also helped diagnose our car for no charge and gave us some good advice on where to go from there. If you are ever near Alamogordo and need some car support, these are your guys for sure. Thanks Alamo!

Keith Chernin Google Review


I was passing through town and one of my brake pads needed changing imedeitly. I stopped here because a few locals recommend them and I'm very happy that I did. They were quick, professional and very friendly. Wish I had a shop like this back home. One more thing, the waiting room was probably one of the best I been in for an automotive shop.

james hults Google Review


The honesty and integrity from not only the staff but the personal commitment to satisfaction I recieved from the owner was phenomenal! After discussing a difficult vehicle issue that was beyond the cost I could afford, the owner and staff continued to explore other options that were within my budget! Even though the end result did not leave me with a drivable vehicle due to my budget restrictions, the dedication and earnestness of the staff has impressed me beyond compare and I we certainly do business with them aging should any future automomotive issues arise. Thank you!

cynthia sanchez Google Review


I needed a clutch replacement before Christmas. The expert machanics gave me great information on the whole process and what parts I would need. They found the problem was my clutch master cylinder was leaking. They ordered a new one over night and installed it before closing up for Christmas Eve. They were gracious enough to take me home and bring me back when my car was finished. In the end their expert advice helped me saved nearly $1200 on repairs. It was a pleasure doing business with them.

gustavo estala Google Review


Mario spent at least 30 minutes inspecting my truck and assuring me that all my fluid levels were up to spec before my return trip to Colorado. No Charge! Thank you!

Tom Bernard Google Review


On the road for a month and decided an oil change was in order before beginning the 1700 mile leg home. Alamo Auto Center took care of my vehicle in a very professional and timely manner for the quoted price.

Steve Ludington Google Review


professional , honest , I travel for a living and the two hardest things to find in a new town are a good doctor and a honest reliable car technician , now all I have left to look for in Alamogordo is a doctor, I couldn't be happier with the crew at Alamo Auto Center , can't recommend them enough , thank you Xavier

David Roy Google Review


Xavier and his crew are the most honest car guys around! Had my cars a/c retrofitted and these guys did a GREAT job. 1 year later and the compressor went out...I called them and explained the situation and that is was within days of the warranty expiring. Xavier said he doesn't really worry about that too much and they'd take care of me anyway. Class act that is becoming more and more rare in this day and age. The only ones in Alamo I would trust with my cars. Thanks guys!

Juan Garza Google Review


We were on vacation in the area from Missouri when we had a sudden issue with our fuel pump! Mario was very expedient with determining the problem and getting us in and out quickly! Xavier drove us to the Space Museum while our vehicle was getting fixed. The customer service was outstanding and quality of the work was superb! Teamwork is excellent! I highly recommend them!

Diana Johnson Google Review


This place is superb! So many businesses could learn how to operate a business from Alamo Auto Center. They are honest, experts, and very nice people. When a business treats their customers well, and is honest and kind, they get REPEAT business. Why in the world is that concept so hard for so many businesses to grasp??? This place is terrific! Final bill actually came in LOWER than my initial estimate which I have to say, is a first for me! HIGHLY RECOMMEND!

Linda de France Google Review


Mario at Alamo Auto Center was terrific. He explained the problem clearly and gave several strategies for dealing with it. One of the best auto repair experiences I've had anywhere. As an out of towner, I was a bit leery, but would definitely recommend Alamo Auto Center to anyone in the area.

John O'Sullivan Google Review


5 Stars!

Kachina Sullivan Google Review


Honest and excellent service. I have my vehicles here several times now and I'm always amazed at the honesty and excellent service. I recently took a car in with a problem which stumped them for awhile. Once they found the problem, they determined it was a very easy fix and didn't charge me at all for all the diagnostics they performed! The car is now humming along and i had a very minimal bill.

I will definitely bring my vehicles back Alamo Auto.

Todd Adams Google Review


I brought in my F250 to have them check out the suspension because I was afraid one of my front axle seals was going out. Gary put my truck on the lift and inspected it with a fine tooth comb and found out that everything was in good shape and the seal that I thought was bad was actually just a dust seal and that I could just put in back in myself. He also hooked up the scanner because I had a check engine light on. after going through the codes he found out that it was a simple vacuum leak and he fixed it for me. When I asked them what I owed them he told me nothing, not a dime!!!!
These guys are awesome!!! I recommend them to anyone needing any type of vehicle repair.
Thanks Alamo Auto Center!!!!

baldylocks7269 Google Review


Xavier went out of his way to go and check out a car for me to see if it was running good. Gave me his honest opinion and I was very thankful.

Larry Pomponio Google Review


Been using this shop for years now. Everytime something breaks and I don't feel up to messing with it I take it to these guys. Had them do some work about a month ago and got a call from Xavier today saying they accidentally overcharged me $20. He was calling me so I could come pick the $20 up. Thought that was pretty cool they did that. All-in-all a great place.

Patrick O. Google Review


Couldn't have been happier with the service I got. I was in and out quickly. The quality of work this business provides is phenomenal and is only bested by the men who work there

Bobby Harper Google Review


Superb Service. Fair prices.

Greg T Google Review


They're the best at what they do and are incredibly fair priced.

Manny P Google Review


I found my car battery was completely dead. After getting a jump from a friend and going here without an appointment, I was seen and serviced instantly. Changing a battery is not difficult, but the staff talked me through the entire process and showed me exactly what the problem was using their equipment. I was very impressed with their customer service.

Christopher Warms Google Review


Great service. I am in Australia, and contacted Xavier and his team to conduct a pre purchase inspection on a classic car. All the information I requested was relayed to me by phone & email, including photo's. Thanks again all the way from the land of Oz.

dbguzz Google Review


I was given a quote of a approximately $100 to inspect my air conditioning unit in my vehicle. They said they wouldn't charge me for the inspection if I had the work done in their shop. I thought that was reasonable and agreed to do the work. I got the bill for over $500 and was upset. Their next actions determined the very high rating and positive review. I spoke with the owner, explaining the situation. I expected to have to argue, haggle, and compromise the bill down. However the owner was true to his employees word and stunned me with a $75 bill! I was so impressed that I decided to pay them $150 to cover some costs as a thank you for being so honest in their dealings. Take your vehicle here. You will be dealt with VERY friendly and honestly.

Casey Butikofer Google Review


These guys are great!!

Chris Cotton Google Review


I could have not been more pleased with the service and quality the guys put into my whole experience. My father has been a mechanic for 26+ years, and being so far away from home, I had to let someone else fix my Nissan Altima. I was impressed with the shop. Clean, open, and very welcoming. I was greeted as soon as I pulled into the parking lot. Steve came out to check out the problem (I had talked to him prior to bringing my car there) and he assisted me with all the information and even talked to my dad for me so I could make sure I wasn't getting screwed over. The owner (I can't remember his name) was so helpful and personal. He was cracking jokes and keeping up the moral of the office. He gave me a 10% discount to help me out with the price. The prices were right on point with the prices in bigger cities and the shop my dad has worked in. I had a huge job to do so it cost me a pretty penny anyways no matter where I went. There is a typical $10.** charge for shop supplies. I needed my car the next day and Steve called the same day I dropped it off!! He checked my tires, filled up all my fluids, and cleaned my headlights. I am absolutely impressed with this shop and the guys that work there. I met a handful of them when we were cracking jokes. It is the only place I will trust with my car while I am stationed at Holloman!!!

Shayla Fletcher Google Review


Honest, trustworthy, & friendly... Great service. Beena customer for couple years now and won't go anywhere else. I luv these guys!

A Google User Google Review


Could not be happier with the service that Alamo Auto Center provided me with today. The whole staff was friendly, knowledgeable and honest. I'm here from out of town and went to the shop with no appointment, but in just an hour they replaced my serpentine belt on the spot for a great price. And they had a very nice waiting area. I asked about my timing belt and they told me it could wait for now, I really appreciated their honesty. If I ever find myself stationed here I would definitely make them my regular mechanics, just wish I had a place like this back where I'm currently stationed.

Katelin K. Yelp Review


This place is fantastic. I have taken it here for oil changes and basic stuff starting out. Once I needed some work on my car, Xavier and his mechanics have been very good about telling me there is a problem and taking pictures of the problems so that I know for sure that I actually have a problem and that they aren't pulling your leg. I have never felt ripped off here before. They even looked over my car before I went on a long car drive for free to make sure all was good. I highly recommend this place because the service is great and the employees are honest and funny and make you feel like a part of their family.

Anthony G. Yelp Review


We are so glad to have come across the Alamo auto center a few days ago. My buddy and I are driving across country and we had no idea where to go when we started having car troubles near Alamogordo. We saw that Alamo Auto had great reviews and went to check it out. The reviews were spot on. These guys are welcoming, fair and honest, and a joy to be around. Joseph, Gary, Justin and Xavier all took the time to make us feel welcome and comfortable. They explained the situation with our van thoroughly, answered our questions, and showed us what was going on so we could see for ourselves. Not only did they know what they were talking about, but also helped diagnose our car for no charge and gave us some good advice on where to go from there. If you are ever near Alamogordo and need some car support, these are your guys for sure. Thanks Alamo!

Keith C. Yelp Review


They took great care of my husband's car! Xavier is very friendly and I couldn't ask for a better experience.

Joslin W. Yelp Review


Worked with Xavier (The Owner) really just an all around great guy. I take both my wife's and my car to him and haven't had a single bad experience with him yet. His team is knowledgable, friendly, courteous and always willing to help out. I can't say enough about how great he has been to us since we've lived in Alamogordo.

Omar C. Yelp Review


Wow, what a great place!!! Can't believe I've been driving my car all the way down to the dealership in El Paso for the past five years! What do you want in a mechanic? 1) expertise 2) honesty -- and truly, this place is top-notch in both! I also throw in 3) kindness because it's my time and my money and I won't stand for being ill-treated. And these guys are experts, honest, and KIND. I just needed a hose and wiper fluid reservoir replaced but becuz my car is specialized, the parts had to be special-ordered. Well the wrong hose came in and so the mechanic wasn't able to use it, but he said once they got to the problem, it was just a standard hose, so that actually saved me some money. Then it took less time to replace the wiper fluid reservoir, so that saved me more money from the estimate. I can't say enough good things about Xavier, Steve, and Mario and the rest of the staff! EXCELLENT AUTO SHOP AND I HIGHLY RECOMMEND!

Linny R. Yelp Review


I had called another company to quote battery replacement and got a lower quote on the phone from Alamo. When I arrived, Xavier noted that the priced quoted (by another worker) wasn't inclusive of labor. I informed him I came here because of the lower quote, so he honored the phone quote, politely, not grudgingly. I also needed a mirror (I had the replacement mirror assembly with me) installed, and he quoted a reasonable rate for that. The waiting room was clean and comfortable. Xavier also had his guys check out a problem with a tire and referred me to another excellent tire place in town, Alamo tire. I am an out of towner and feel like I was treated very well and not given a shinedown on prices for services. This shop reminds me of my auto mechanic at home that I've been going to for 20+ years

Alice C. Yelp Review


You're in the right place! Honest and skilled and concerned for your safety and we'll being. We were passing through and they worked us in on short notice, fixed our problem, and had us back on our way. Thank you, Alamo Auto Center!

Robert D. Yelp Review


We were driving through town and had a gauge go off. The mechanic gave us a free estimate and told us we didn't need service. He was exceptionally kind and helpful, if we need service again in Alamogordo, we're definitely coming back!

Melanie G. Yelp Review


I have been going here for years. Recently my car was having issues. I took it in for them to diagnose the problem. They weren't sure of the problem, but eventually solved it and fixed it. I went in to pay them, and took it home. The bill seemed high, well Xavier called and told me they had over charged me. I went back and they refunded me the money owed. I was already satisfied with the work. But having someone that's honest is rare these days. If your looking for a honest quality mechanic, bring your car here, you won't be disappointed.

Mike O. Yelp Review


The most Wonderful and honest mechanics I have ever come across... They go above and beyond to make sure that my old car is in good shape to drive my babies around... Not only do they take care of your vehicle but they truly care about their customers... Best place I have ever been and I will never go anywhere else... Thanks again for all that you do!!

Tara Hill Facebook Review


These wonderful amazing people were so good to me. 3 years ago, almost to the day, my engine blew while I was hauling a trailer, heading to be with my son, right after my ❤ went to be with Jesus. They were so kind during one of the most difficult times of my life! They allowed me to leave my truck, as it was, on their property for about 3 months. They were so kind, they didn't even charge me storage! They are godly people,with fantastic hearts . I don't know if I can ever repay their Love and kindness. I highly recommend their service. They explain things about your in language you understand, and they care and make sure you understand. Simply fabulous. I think of them often, and always keep them in my prayers! Blessings to them all, always!

Kelli J Evert Facebook Review


Wonderful!

Bob Darrell Facebook Review


4 Stars!

Febe Walker English Facebook Review


5 Stars!

Caryn Stone Facebook Review


4 Stars!

Mike Justice Facebook Review


5 Stars!

Amy Smith Barela Facebook Review


5 Stars!

Laura Thomas Facebook Review


I told Mario I couldn't come until Friday due to my mother's health. He told me he would drive over, leave his car, and take mine for service. He did so and it was a very gracious gesture. That's what makes this business special!

Billie V. SureCritic Review


This is just another example of the excellent personal care we have received from Alamo Auto Center for the past 10 years!

Richard D. SureCritic Review


My white Ranger was jerking and losing power. It is back to its old self, runs smoothly going up mountains, and even shifts so much better.

Nancy O. SureCritic Review


My repair was done as fast as parts became available. Previous repairs have always been well done. They are very customer friendly and I will continue to use and recommend them.

Randy W. SureCritic Review


We've taken all of our vehicles to Alamo Auto for years because we know they're honest. As the title of this review says, we are treated like family. X and his crew know us by name and treat us with respect and friendship. We highly recommend taking your vehicle to them; we've referred several friends and have always gotten thanks for doing so.

Bob K. SureCritic Review


I come here for all my vehicles services.

John C. SureCritic Review


They were able to quickly find the problem with my vehicle, solve it and have it back to me within less than 24 hours.

George B. SureCritic Review


Informative, friendly, efficient & honest.

Arthur A. SureCritic Review


Repairs done right, on time and at a fair price. This is a business that you can trust to meet or exceed your expectations.

Steve C. SureCritic Review


They did a good job. The gentleman who runs the place, Xavier, is great. I love going there, it is a great place to do business.

Orlando S. SureCritic Review

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